The Communications Sub-Team works with the other sub-teams to ensure that well-crafted and thought-out communication flows to the community using various communications channels. This sub-team may designate specific roles within the team, including webmaster, social media manager, a local media liaison, photographer, graphic designer, videographer, and video editor.
- Maintains social media updates; media campaign management and oversight (website, Facebook, Instagram, Twitter, etc.)
- Keeps track of deadlines and works with media outlets and communication channels to provide updates to the community and target audiences
- Assists the Heart & Soul Team with messaging
- Compiles information to share about the process (promote events and activities and report out on progress to the entire community)
- Ensures that community members know how to access Heart & Soul materials (meeting notes, budget, Work Plan, etc.) if interested
- Creates a document of final Heart & Soul Statements that can be approved or adopted by town officials and other local leaders in the community
- Reaches out to local service, non-profit, and civic organizations to educate the community about the Heart & Soul process and to keep them involved, excited, informed, and educated on Heart & Soul activities and outcomes
- Works with the Project Coordinator(s) and Communications Sub-Teams on a Story Sharing Strategy and uses creative ways to share stories back with the community
- Updates and refers to the Heart & Soul Work Plan, as needed